2 or 3 days. On site.
Luxury Hotel Training provides a thorough assessment of your current revenue management processes, and the Revenue Management culture currently in operation within your individual hotel or group.
LHT Health Check will cover:
- Audit your existing Revenue Management business processes
- How you benchmark alongside your competitor set
- Your marketing and sales activities and how they integrate with your revenue management activities
- Your reservations and guest management processes
- Your channel management and distribution capabilities
- How you manage hotel content across key distribution channels
- Your website capabilities
- The technology and service providers: Internet booking engine, GDS providers and other representation companies / partners.
- Meeting with the hotels revenue team to discuss current strategies and procedures
- Reservations and front office teams and the marketing department.
- Meeting reservations and reception staff.
- Observing the reservation / sales office processes during working hours.
LHT will provide:
- Analysis of your current revenue position through existing data analysis and team interviews
- An evaluation of the current revenue management practices in place
- Business process evaluation to determine the processes which need to be introduced to achieve future growth – these could be revenue marketing or sales activities
- A detailed report on the current situation with revenue generating recommendations on how revenue management could improve both revenue and profitability.
Call our team on +44 (0)207 630 0099 to discuss your requirements.
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